If you have any questions please get in touch with our us at accounts@greywolfe.co.uk.
In relation to Data Protection, We are the Data Controller. We are responsible for collecting your Data and setting the rules of how it will be processed. We are committed to complying with the UK’s Data Protection Law and the General Data Protection Regulation (GDPR) for the protection of Personal Data, as well as the principles of data security in the configuration of our services. If you have any follow up questions regarding how we protect your data, please email us at accounts@greywolfe.co.uk.
The purpose for processing your personal information is to allow us to keep in contact with you, which has been deemed as ‘Legitimate Interest’ to you. We also use certain aspects of your data to help us determine the best treatment for you.
We will then process your details through our internal systems to enable us to maintain contact with you.
Any email communications we send will comply with the Privacy and E-communications Regulation ("PECR”). No direct marketing activity will be undertaken unless you have previously provided us with Consent to contact you.
We receive your Personal Information from different sources:
• When you voluntarily provide us with your personal details when you contact us via web, email or phone or face-to-face
• From third-party providers, services and public registers (for example, Companies House).
We Microsoft 365 & Vagaro cloud platforms which do not have direct access to your personal information due to their own security policies & processes. The data you share with us is only used by us. Should there be a need to discuss your personal data with a 3rd party then we will discuss and agree that with you beforehand.
Under the General Data Protection Regulation and the Data Protection Act 2018, you have a number of rights, which you are free to exercise at any time. These rights are;
• Right of Access by the Data Subject (Subject Access Request)
• Right to rectification
• Right to erasure (‘right to be forgotten’)
• Right to restriction of processing
• Notification obligation regarding rectification or erasure of personal data or restriction of processing
• You have the right to access any personal information that I process about you and to request information about:
The personal information we hold can be any or all of the following;
• Your Title
• First name(s), surname or company name
• Email address
• Contact phone number
• Medical conditions
You can contact us directly - accounts@greywolfe.co.uk, to request information we hold about you. There will be no charge for this 'Subject Access Request' but if you log multiple requests, or the request is seen as excessive in nature, then there may be nominal charge which we will require to cover the administration of your request.
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to correct it as quickly as possible. Please get in touch and email us at accounts@greywolfe.co.uk.
We will take steps to erase any Personal Data that is no longer necessary for the purposes for which it is collected or otherwise processed. We will only retain data in order to satisfy legal requirements, and will periodically check with you to ensure you're still happy for us to hold your data.
If you have a complaint about any aspect of Data Protection related to the services we provide to you please get in touch. To help us investigate and resolve your concerns as quickly as possible, please contact us directly at accounts@greywolfe.co.uk.
If you are unhappy with our response to you, you have the right to complain to the Supervisory Authority, the Information Commissioner’s Office (ICO). You can call the ICO on 0303 123 1113 or by visiting their website: https://ico.org.uk/.
This site uses cookies to ensure the site operates correctly. In general, cookies are used to retain user preferences, store information, and provide anonymous tracking of Data to third party applications like Google Analytics.
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website (www.AboutCookies.org) which offers guidance for all modern browsers.
The Site may use the following types of cookies:
• 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;
• 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;
• 'third-party cookies' which are set by other online services who run content on the page you are viewing, for example by third-party analytics companies who monitor and analyse our web access.
We use these to provide you the best user experience (and not be too intrusive by tracking you excessively).
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at www.AboutCookies.org.
Note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
Please note that this Privacy Notice only applies to Grey Wolfe. We are not responsible for, and have no control over, information that is submitted to or collected by third parties, such as those where our website may provide links and banner advertisements to third party sites. Since we do not control these websites, you are responsible for reviewing and abiding by the Privacy Policies of those third-party sites to ensure they comply with the applicable Data Protection Regulations.
While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we will make our best effort to ensure it’s secure on our systems.
Due to any further development of my website, changes to Government Regulations or the implementation of new technologies, this Notice will be reviewed, and may change, from time to time. The revised Notice will be posted to this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. We, therefore, recommend you read the current Privacy Notice information again from time to time.
If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at accounts@greywolfe.co.uk.
